Protecting your privacy

The future of music is our purpose. With you, we are the custodians of the art and craft of great musical accomplishment. We invite talent from all over the world to be a part of this ambitious conservatoire. By working with us on this mission, we work with your data in a number of ways.

The Royal Academy of Music is committed to protecting your privacy and your personal data in accordance with the UK Data Protection Act 2018 and the Privacy & Electronic Communications Regulation.

The Royal Academy of Music is the data controller and has overall responsibility for processing the personal data it requires to serve its students, staff, donors, alumni, ticket-buyers, volunteers, applicants and visitors, and to fulfil its role as a leading conservatoire.

You are in control of your personal data. For more information you can contact the Academy’s Data Protection Officer at dpo@ram.ac.uk or at the Royal Academy of Music, Marylebone Road, London NW1 5HT. We hope to resolve any concern you might have quickly and easily. If you have contacted us with regard to your personal information but are not satisfied with our response, you can contact the Information Commissioners Office for further information or to make a complaint.

Why does the Academy collect and process my data?

The Academy uses data to support a full range of activities, including managing student, staff and alumni services, advertising and ticketing to concerts and events, providing reports to regulatory bodies, communicating with alumni and donors, fundraising and monitoring the success of the Academy’s communications.

What is personal data?

Personal data means any information relating to an identifiable living person who can be directly or indirectly identified. This may also include special categories of personal data or criminal convictions and offences data. These are considered more sensitive and we may only process them in more limited circumstances.

Photography and Filming at the Academy

Photography and filming may take place in the following situations:

  • Academy performances
  • Academy events (including, for example, fundraising events, royal visits, graduation and open days)
  • Commissioned photography and film shoots for publications such as the prospectus or Diary of Events
  • Rehearsals and preparation for events
  • Student examinations and assessments

How will I be informed of photo and video collection?

  • Students are made aware of, and consent to, photography and filming when they enrol.
  • Visiting artists and professors are required to sign a consent/release form in advance of their visit.
  • Any photography involving children is classified as special category information under the GDPR meaning that explicit written parental/carer consent is always required.
  • When individuals attend Academy events they are informed in writing (where appropriate/possible) that photography will take place and the intended use of the images.
  • A statement is included in publicity material (where appropriate/possible) explaining that photography will be taking place at an event.
  • A notice is displayed at the venue (where appropriate/possible) explaining that photography or filming will be taking place.

How will photographs or video of me be used and stored?

We store and process video footage and/or photographs for the following purposes:

  • Promotional purposes, including use in the Academy’s printed materials and on its digital channels
  • Use by selected third parties for the Academy’s promotional purposes (‘promotional purposes’ include but are not limited to marketing, media coverage, fundraising and recruitment)
  • Archive and educational purposes
  • Assessment/study purposes of conducting, choral conducting and composition students (where such students will be provided with copies of the recordings on request)

Video footage and/or photographs will be held in perpetuity as part of the Academy’s historic archive.

View our privacy notices

For further information on the data we collect, how we use and share personal data, data security, data retention and your legal rights please view the Privacy Notices listed on the menu of this page.

Contact us

Data Protection Officer
Royal Academy of Music
Marylebone Road
London
NW1 5HT

Email us: dpo@ram.ac.uk

Date of last update

2 July 2024