The Royal Academy of Music intends to respond to all information request enquiries in a helpful and timely manner
We aim to provide as much information as possible in accordance with the Freedom of Information Act 2000.
The Information Commissioner’s Office is the independent public body which promotes public access to official information, and whose remit includes the enforcement and overseeing of the Freedom of Information Act. They have set out the grounds on which a complaint can be issued. These are:
- Failure to provide the information you requested
- Failure to respond to your request within 20 working days (or failure to explain why longer than 20 working days is needed)
- Failure to give you proper advice and help
- Failure to give information in the form in which you requested it
- Failure to properly explain any reasons for refusing the request
- Failure to correctly apply an exemption under the Act
If you are unhappy with our response to your request and wish to make a complaint or request a review of our decision, please contact;
The Information Governance Group
(c/o David Piper, Management Information Co-ordinator)
Royal Academy of Music
Marylebone Road London NW1 5HT
Email: d.piper@ram.ac.uk